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Nov 13, 2013 - Best Effort Support Only. This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird.
There were no updates to Microsoft Exchange on Office 365. It works fine on previous Mac OS, but broke with Maverick. I believe it is linked to Spotlight. Everytime I re-index my mail in Spotlight, a different number of mail count in my inbox is being produced. I have 20k emails in my inbox on Office 365, but only about 1,100 make it inot my Mac Mail inbox. Using Wireshark, I verified that all mail is being downloaded, but is not displayed in Inbox. That's as far as I have gotten with this issue.
In my view: Apple problem. Apple Footer.
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IMPORTANT: After configuring Apple Mail, be sure to to never permanently erase messages. Otherwise, you won't be able to restore deleted messages. Launch Mail. (Click the icon in the dock or go to the Applications folder to open it.). Add a mail account:. If you have not previously configured an account in Mail you will be prompted to add an account.
Click Exchange and then click Continue. Otherwise, go to the Mail menu and click Add Account Exchange and then click Continue. Enter the following information and then click Sign In when done:.
Full Name: the name you want displayed on your outgoing mail. Email Address: [email protected] (do not use an email alias). Password: your SUNet ID password. Select the apps you want to use with this account and then click Done.
Recommended setting Office 365 accounts are not backed up. However, Outlook on the web and some desktop versions of Outlook let you recover deleted items that are no longer visible in the Deleted Items folder. In Apple Mail you can set how long to keep messages in the Trash folder. Once a message is permanently erased in Apple Mail it cannot be recovered from the Deleted Items folder in Outlook on the web. We recommend setting Apple Mail to never permanently erase deleted messages.
In the Mail menu, click Preferences. In the Accounts pane, click the Mailbox Behaviors tab. In the Trash section, choose the following settings:. Store deleted messages on server: checked. Permanently erase deleted messages: Never.